UX Design Certificate

Instructor: C. J. Yeh, Robbie Frank, Katie Jordan
Program Webpage: FIT User Experience Design Certificate Program
Email: chinjuz_yeh@fitnyc.edu
Classroom: D510
Office at FIT: D317

Course Description

FIT’s User Experience Design Certificate Program is tailored for creative professionals such as graphic designers and web designers who are looking to advance their career in the exciting field of UX design. Our goal is to provide you with a well-rounded education in UX design that will foster career growth.

Weekly Outline

The weekly outline is subject to change based on the pedagogical needs.

Mon: 01/27 (s1)

  • Program Introduction
  • Design Thinking Exercise: Wallet Project (Yeh)
  • Project: User Experience Redefined
    Deliverables:
    – User experience and usability review
    – Competitor analysis
    – Research and empathy interviews
    – User research (persona(s), affinity map, empathy map, journey map…etc.)
    – Insight Statements
    – POV and Hypothesis
    – Value proposition and MVP proposal
    – Low-fidelity prototype
    – Usability testing
    – High-fidelity prototype
    – Final presentation
  • Lecture: UX, UI, IxD, and Usability (Yeh)
  • Due next class: select one app from the provided list and review its user experience and usability: Content-Centric App (Pandora, any museum/gallery app…etc.); Transit App (MyMTA, NJ Transit…etc.); Local-Search / Travel App (Yelp, TripAdvisor…etc.)

Wed: 01/29 (s2)

  • Discussion: User experience and Usability review (Yeh)
  • In-class Activity: Research Team Forming (students who picked the same app will do research as a team, but, after synthesizing the research findings, students can choose to create their own design or stay as a team and work on it as a team.)
  • Lecture: Heuristic Evaluation (Frank)
  • Lecture: Competitor Analysis, Part 1 (Yeh)
  • Homework: Heuristic Evaluation & Competitor Analysis, Part I
    – synthesizing Heuristic Evaluation
    – Identify 3 to 5 competitors
    – Be prepared to share some key research findings as a team next week. (7-10 minutes)

Mon: 02/03 (s3)

  • Group Discussion: Research Findings (each team will prepare a short presentation to share 3 to 5 most important UX design flaws and main competitors) (Yeh)
  • Lecture: Research and Competitor Analysis Part II & Desk Research Methodologies (Yeh)
  • Homework:
    – Complete competitor Analysis

Wed: 02/05 (s4)

  • Group Discussion: each team shares a brief summary of their analysis
  • Example: How Research Inform Design Decisions (Frank)
  • Lecture/Discussion: Target Segmentation (Yeh)
  • Lecture/Discussion: Empathy Interview Techniques (Yeh)
  • Workshop: Empathy Interview Preparation (Yeh, Frank)
  • Homework: Each student will do at least three empathy interviews and bring the result to the next class

Mon: 02/10 (s5)

  • Lecture / In-Class Exercise: Capture Finding / Affinity Map (Yeh)
  • Lecture: Other Primary Reseach Techniques (Yeh)
  • Lecture: Proto-Persona (Yeh)
  • Lecture: Empathy Map (Yeh)
  • In-Class Exercise: Affinity Map, Proto-Persona(s), and Empathy Map (Yeh)

Wed: 02/12 (s6)

  • Lecture: Insight Statement (Yeh)
  • In-Class Exercise / Homework: Complete Proto-Persona(s) and Insight Statement first draft

Wed: 02/19 (s7), College is closed on the Presidents Day

  • Lecture/Discussion: Journey Map, User Stories (Yeh)
  • Lecture/Discussion: Value Proposition and MVP Features (Yeh)
  • In-Class Exercise / Homework: Complete Journey Map, User Stories, and MVP features Worksheet (Yeh)

Thur: 02/20 (s8)

  • Lecture/Discussion: Information Architecture, Scenario, and Flow (Yeh)
  • In-class Exercise/Assignment: Develop a sitemap, a scenario, task flow(s), and start low-fidelity wireframes. (Yeh)

Mon: 02/24 (s9)

  • Lecture/Discussion: Sketches, wireframes, and Prototypes (Yeh)
  • Review: Sitemap/AppMap, Scenarios, Task Flows (Yeh)
  • In-class Exercise: Each student creates low-fidelity wireframes and paper prototype for a particular task (Yeh)
  • Homework: Complete low-fidelity wireframes for at least one task flow.

Wed: 02/26 (10)

  • Lecture/Discussion: Usability Testing Methodologies and Techniques (Yeh, Jordan)
  • Demo: How to Conduct Usability Testing (Jordan)
  • In-class Exercise: Usability testing and record findings ( Jordan)
  • Homework: Usability testings and low-fidelity wireframes refinement/development

Mon: 03/02 (s11)

  • Demo: Adobe XD (Frank)
  • In-class Exercise: Create high-fidelity wireframes and wireflow (Frank)
  • Homework: High-fidelity wireframes and wireflow

Wed: 03/04 (12)

  • Lecture/Discussion: User Interface Design Principles and Best Practices (Yeh)
  • In-class Workshop and Critic: high-fidelity wireframes and wireflows (Frank, Yeh)
  • Homework: high-fidelity wireframes and wireflows

Mon: 03/09 (s13)

  • Lecture/Discussion: Digital Design Workflow and Tools (Jordan)
  • In-class Workshop: UI Design and Create click-through prototypes (Jordan, Yeh)

Wed: 03/11 (14)

  • Lecture/Discussion: Micro Interaction (Yeh)
  • In-class Workshop: prepare for final presentation (Yeh)

Mon: 03/16 (15)

  • In-class Workshop: prepare for final presentation (Yeh)

Wed: 03/18 (16)

  • Final Presentation (Yeh, Jordan)

Attendance and Grading:
– This program grading is a pass-fail system
– Attendance and participation report are important factors in determining the completion of this certificate program
– Coming to class 15 minutes after starting time will be considered late
– Two lateness equals one absence
– Three absences will result in an incomplete