UX Design Certificate

Faculty: C. J. Yeh, Christie Shin, Robbie Frank
Program Webpage: FIT User Experience Design Certificate Program
Email: chinjuz_yeh@fitnyc.edu
Classroom: CJ’s Remote Learning Studio
Office at FIT: CJ’s Remote Learning Studio
Program Portfolio: Behance
FIT Help Desk: TechHelp

Course Description

FIT’s User Experience Design Certificate Program is tailored for creative professionals such as graphic designers and web designers who are looking to advance their career in the exciting field of UX design. Our goal is to provide you with a well-rounded education in UX design that will foster career growth.

Weekly Outline

The weekly outline is subject to change based on the pedagogical needs.

Mon: 08/24 (s1)

  • Program Introduction (Yeh, Shin)
  • Project: User Experience Redefined
    – User experience and usability review
    – Competitor analysis
    – Research and empathy interviews
    – User research (persona(s), affinity map, empathy map, journey map…etc.)
    – Insight Statements
    – POV / Hypothesis
    – Value proposition and MVP proposal
    – App Map
    – Low-fidelity prototype
    – Usability testing
    – Mid-fidelity prototype
    Final presentation
  • Lecture: UX, UI, IxD…???? (Yeh, Shin)
  • Lecture: Heuristic Evaluation (Yeh)
  • Tasks: download WebEx, join Slack, and Miro sign-up (Yeh)
  • Activity: Research Team Forming (after synthesizing the research findings, students can choose to create their own design or stay as a team and work on it as a team)
  • Breakout Session: User Experience Refined Candidates Selection
  • Due next class: each team will select three possible apps from the provided list and do a quick review on its user experience and creative potentials: Content-Centric App (such as Pandora, any museum/gallery app…etc.); Transit App (such as MyMTA, NJ Transit…etc.); Local-Search / Travel App (such as Yelp, TripAdvisor…etc.)

Wed: 08/26 (s2)

  • Mini Presentation / Discussion: User Experience Refined Candidates (Yeh, Shin)
  • Lecture: Competitor Analysis (Yeh)
  • Research Methodologies (Shin)
  • Breakout Session: Heuristic Evaluation & Competitor Analysis (Yeh, Shin)
  • Homework: Heuristic Evaluation & Competitor Analysis
    – Synthesizing Heuristic Evaluation
    – Identify 3 to 5 competitors
    – Be prepared to share some key research findings as a team next week. (7-10 minutes)

Mon: 08/31 (s3)

  • Presentation / Discussion: Research Findings (each team will prepare a short presentation to share 3 to 5 major UX design successes and flaws for the redesign candidate and its competitors) (Yeh, Shin, Frank)
  • Lecture / Demo: Site/App Map (Frank)
  • Breakout Session: Site/App Map creation (Yeh, Shin, Frank)
  • Homework:
    – App map
    – Identify flaws in the app information architecture
    – Share app map with faculty via Miro

Wed: 09/02 (s4)

  • Group Discussion: each team shares a brief summary of their Site/App Map analysis
  • Lecture: Target Segmentation (Yeh)
  • Lecture: Empathy Interview Techniques (Yeh)
  • Breakout Session: Empathy Interview Preparation (Yeh, Shin)
  • Homework: Each student will do a minimum of three empathy interviews and bring the interview notes to the next class

— Mon 09/07 Labor Day, No Class —

Wed: 09/09 (s5)

  • Lecture: Capture Finding / Affinity Map (Shin, Yeh)
  • Lecture: Proto-Persona (Shin)
  • Lecture: Empathy Map (Shin)
  • Breakout Session: Affinity Map (Shin, Yeh)
  • Homework: Affinity Map, Proto-Persona(s), and Empathy Map

Mon: 09/14 (s6)

  • Group Discussion: proto-person drafts (Shin, Yeh)
  • Lecture: Insight Statement (Yeh)
  • Breakout Session / Homework: Complete Proto-Persona(s) and Insight Statement first draft (Yeh, Shin)

Wed: 09/16 (s7)

  • Lecture: Journey Map (Shin)
  • Lecture: JTBD and How Might We (Yeh)
  • Presentation: UX Portfolio Website Examples (Yeh)
  • Breakout Session / Homework: Journey Map, JTBD and How Might We (Yeh, Shin, Frank)

Mon: 09/21 (s8)

  • Lecture: IDEO’s 7 Rules of Brainstorming
  • Breakout Session: Brainstorming
  • Lecture: MVP Features (Yeh)
  • Breakout Session: MVP Features (Yeh, Shin)
  • Homework: Complete Journey Map, and MVP features Worksheet
  • Task: Sign-up Figma

Wed: 09/23 (s9)

  • Lecture: What is Interaction Design? (Yeh)
  • Lecture: Information Architecture, User Story, Scenario, and Flow (Shin)
  • Demo: Figma basics (Shin)
  • Breakout Session: Each team develop one unified app map using Miro or Figma, and each student starts to create one task flow (Yeh, Shin)
  • Homework: app map, user stories, and task flow

— Mon Yom Kippur, No Class —

Wed: 09/30 (10)

  • Demo: Figma prototyping basics (Shin)
  • Lecture: Usability Testing Methodologies and Techniques (Yeh)
  • Demo: How to Conduct Moderated Usability Testing (Yeh)
  • In-class Exercise: Usability testing and record findings (Yeh, Shin)
  • Breakout Session: low-fidelity prototype (Yeh, Shin)
  • Homework: complete app map, task flows, and low-fidelity prototypes
  • Homework: Usability Testing Round #1
  • 30 Minutes Off-hours Review (Frank)

Mon: 10/05 (s11)

  • Lecture: The Ultimate UX/UI Elements Death Match (Yeh)
  • Breakout Session: Usability testing results and low-fidelity wireframes refinement/development (Yeh, Shin)
  • Homework: Usability Testing Round #2
  • 30 Minutes Off-hours Review (Frank)

Wed: 10/07 (12)

  • Lecture: The Laws of Interaction Design (Yeh)
  • Breakout Session: Create mid-fidelity wireframes and prototypes (Yeh, Shin, Frank)
  • Homework: mid-fidelity wireframes and prototypes

Mon: 10/12 (s13)

  • Lecture: Other Digital Design Tools (Yeh)
  • Discussion: Portfolio Preparation and Final Certification Review (Yeh)
  • Breakout Session: Create mid-fidelity wireframes and prototypes (Yeh, Shin, Frank)
  • Homework: mid-fidelity wireframes and prototypes

Wed: 10/14 (14)

  • In-class Workshop: prepare for final presentation (Yeh, Shin, Frank)

Mon: 10/19 (15)

  • In-class Workshop: prepare for final presentation (Yeh, Shin, Frank)

Wed: 10/21 (16)

  • Final Presentation (Yeh, Shin, Frank)

Attendance and Grading:
– This program grading is a pass-fail system
– Attendance, teamwork, and participation report are important factors in determining the completion of this certificate program
– Coming to class 15 minutes after starting time will be considered late
– Two lateness equals one absence
– Three absences will result in an incomplete
– Certification is based on the final deliverables submitted at the end of the program